So, my tripod order was shipped July 7th at 7:05 PM. By 10:08 AM on the 8th, it had been from NYC to Philly to Newark, NJ and landed in Des Moines, IA. That's about 15 hours. Now it's been sitting in Des Moines for almost 27 hours. Fuckers. They could have gotten it here yesterday, probably, with no trouble. But no, they have to gouge you if you want that service. I just want my tripod.